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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ashley Lantz

Ashley Lantz

September 26, 2024

5  out of  5
rating by Ashley Lantz
"Brandi Phillips is the BEST insurance person I’ve ever interacted with. She answers all my questions, was available, and has a wonderful personality! Everyone should get their insurance needs met here."
We responded:
"Thank you so much for your kind words, Ashley! It's fantastic to hear that Brandi has been able to assist you so effectively and with such a great attitude. We strive to provide top-notch service, and your feedback means a lot to us. We're delighted you chose us for your insurance needs!"
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Victoria Hayes

May 16, 2024

5  out of  5
rating by Victoria Hayes
"They have always been so helpful when I need anything. I would recommend this agency. My husband and I are State Farm for life!"
We responded:
"Thank you for the kind words, Victoria! We are thrilled to hear that you and your husband have had such positive experiences with our agency. We appreciate your recommendation and look forward to continuing to provide you with excellent service."
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J How

March 6, 2024

5  out of  5
rating by J How
"Brandi is absolutely phenomenal and professional. I love working with her and she always answers my questions in a timely manner."
We responded:
"At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers."
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Dennis Clarke

February 20, 2024

5  out of  5
rating by Dennis Clarke
"I have a renters policy with Greg Edds, and the staff there is always professional and pleasant to speak to. If you are looking for a policy, go to Greg Edds State Farm."
We responded:
"We truly appreciate your glowing review and your kind words about our agency. It's fantastic to hear that you've had an amazing experience with us, and that our team has been such a standout in providing excellent service."
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Shana Smith

February 20, 2024

5  out of  5
rating by Shana Smith
"Very helpful, informative and awesome customer service! I highly recommend them to anyone looking for insurance."
We responded:
"We truly appreciate your glowing review and your kind words about our agency. It's fantastic to hear that you've had an amazing experience with us, and that our team has been such a standout in providing excellent service."
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Emma Watts

January 29, 2024

1  out of  5
rating by Emma Watts
"Requested to be contacted about a week ago, still no contact."
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karenflutist

January 17, 2024

5  out of  5
rating by karenflutist
"Fast, professional service, given with personal care. Nobody wants to have a house fire or car accident, but if it happens, you want Greg Edds and State Farm in your corner."
We responded:
"Thank you for the great review. We are glad to assist you with your Insurance needs."
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Steve Hutchings

December 21, 2023

5  out of  5
rating by Steve Hutchings
"Everyone has been very helpful on multiple occasions. It's also extremely nice to be able to text them instead of calling. Especially since where I work doesn't have a great signal for calls, but enough for a text."
We responded:
"Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that we were able to assist you with your insurance needs and that you found our service to be of great help. Your feedback is incredibly valuable to us, and it motivates us to continue providing exceptional service to all of our customers. We're here to make the insurance process as smooth and efficient as possible, and it's wonderful to know that we achieved that goal with your assistance."
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Anna Stoner

December 17, 2023

5  out of  5
rating by Anna Stoner
"Greg Edds is great. Brittney, his assistant, is always so helpful and will go out of her way to meet your needs. She is so friendly and very courteous."
We responded:
"Anna, Thank you for the wonderful feedback. Happy Holidays!"
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Tony Hadden

November 3, 2023

5  out of  5
rating by Tony Hadden
"Love this place.. Brandi is always my go to person... Everyone is so nice their.. And I can just text them my questions I have... They respond super quick too! I give them A+++"
We responded:
"Thanks Tony! Brandi is the Best! We really value your kind words and your business. "
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Lee Fesperman

October 25, 2023

5  out of  5
rating by Lee Fesperman
"I was having trouble with a claim from a wreck that involved my vehicle Jason was very helpful and promptly took care of everything for me I was very pleased I would recommend them for all your insurance needs"
We responded:
"Lee, we're delighted to hear about your fantastic experience with our agency! Jason is dedicated to providing excellent service, ensuring you have the right coverage at a competitive rate. We appreciate your recommendation and look forward to continuing to meet your insurance needs."
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Shyla Horton

October 10, 2023

5  out of  5
rating by Shyla Horton
"Always call to speak to brandy always helpful very respectful, won’t go to a different insurance company cause of her :)"
We responded:
"Thank you, Shyla. I’ll be sure to pass along your kind words. Yep, Brandi is a great one! I’m so lucky to have her on our team. Thanks for the kind words and the great review!"
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Shawn Hodges

October 6, 2023

5  out of  5
rating by Shawn Hodges
"Been a customer for years, Greg, Brandi and team have always been responsive, comunicative, and helpful."
We responded:
"Thank you for taking the time to share your experience with our team over the years, Shawn! We all strive to provide you with the customer service that you deserve and Brandi goes the extra mile to make sure all your insurance needs are met! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
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Dianne Gossett

September 20, 2023

5  out of  5
rating by Dianne Gossett
"They did my quotes while I don't waited."
We responded:
"Dianne, We are so glad that we could provide you with your insurance quotes in a timely fashion! We strive to go the extra mile to assist you with any of your insurance questions or needs and we look forward to the opportunity to provide you with great customer care in the future! Thank you for the 5 star review! It makes our day!"
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Marian Walters

September 20, 2023

5  out of  5
rating by Marian Walters
"Greg and his staff are TOP NOTCH. Literally no complaints. Helpful and friendly."
We responded:
"Thank you so much for taking the time to share your experience and kind words about our team's efforts to go the extra mile to assist you with any of your insurance questions or needs, Marian! Your kind words make our day! It is always our pleasure to be able to provide you with the customer care that you deserve and we look forward to doing so for many years to come!"
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Lisa Ann Webb

September 8, 2023

5  out of  5
rating by Lisa Ann Webb
"I have been a customer of Greg Edds for over ten years now. I have only had positive encounters with the agents there. Recently, my vehicle was involved with a hit and run. Unfortunately, I did not carry full coverage on the older vehicle. After haggling with the other insurance company for months, I called and spoke with Jason. He was not only willing to help but went above and beyond the call of duty. Within two hours of speaking with Jason, the insurance company had contacted me. I am so appreciative to have Greg Edds and his team on my side! Thanks y’all!"
We responded:
"We are so glad that we could assist you with your hit and run, Lisa! Jason goes the extra mile to assist you and we are so happy to be on your side and give you the peace of mind that you deserve! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs! Thank you for the wonderful review, Lisa Ann!"
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Ashley Sites

July 13, 2023

5  out of  5
rating by Ashley Sites
"I can not say enough great things about Greg Edds! I called about an accident I was involved in, from the time I said it, Mr Edds was making sure I was OK, he was finding out what he could do to help me. In my opinion, he went above and beyond what he had to do, and I knew I had the best insurance agent ever. I am forever with this company. Thank you for everything today."
We responded:
"We are so glad that we could be there for you when you needed us most, Ashley! Thank you for taking the time to share your experience and for the kind words. We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
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Dave Petzold

June 28, 2023

5  out of  5
rating by Dave Petzold
"Always fast and professional. Especially Jason and Erica. Have been happy with Edds for a few years."
We responded:
"Thank you for taking the time to share your experience with our agency, Dave! Jason and Erica strive to provide you with the best customer care and we truly appreciate your feedback! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
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Lynn Gminder

June 8, 2023

5  out of  5
rating by Lynn Gminder
"Greg Edds goes above and beyond for his clients. Great company...Greg is professional but very warm and friendly."
We responded:
"Thank you for the great review, Lynn! Your kind words recognizing our efforts to go the extra mile to provide you with friendly, professional and thorough customer service make our day! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
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Bonnie Nelson

May 21, 2023

5  out of  5
rating by Bonnie Nelson
"Need to try different insurance company. Everyone in my family use them, so we will see how they do. They are very efficient in what they do."
We responded:
"Thank you for the wonderful review recommending our services to others, Bonnie! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
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KRISTEN GIBBS

April 3, 2023

5  out of  5
rating by KRISTEN GIBBS
"I started shopping around for better rates and called Greg Edds Insurance agency. I liked that the process was quick and effortless. Not to mention, if I ever need anything I can call and talk to someone local!!!"
We responded:
"Kristen, Thank you for the wonderful feedback and trusting our team with your Insurance needs. "
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Amanda

August 18, 2022

5  out of  5
rating by Amanda
"Always very kind and helpful. I would recommend 100%"
We responded:
"Thank you for the great review and recommendation to our agency."
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Robert Wade

February 21, 2022

5  out of  5
rating by Robert Wade
"Best place in Salisbury really nice people to work with"
We responded:
"Thank you so much for the kind words and great review, Robert! We truly appreciate your feedback. It is our pleasure to be able to assist you with any of your insurance questions or needs. We are here to help protect you and bring you peace of mind!"
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Angela

February 8, 2022

5  out of  5
rating by Angela
"I've been with Gregg Edds for well over a decade. I've always been pleased. No complaints whatsoever."
We responded:
"Thank you for taking the time to share your experience with our agency over the last decade! We are honored to have earned your business and trust, Angela! It is our pleasure to be able to assist you with any of your insurance questions or needs and we look forward to doing so for many years to come!"
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Linda Knox

August 25, 2021

5  out of  5
rating by Linda Knox
"Over 20 years of being a customer"
We responded:
"We are honored to have earned your business over the last 20 years, Linda! It is our privledge to have you as a part of our agency family and we look forward to helping protect you and bringing you peace of mind for many years to come! Thank you for this great 5 star review. It truly makes our day!"